Admin/Attendance Officer/Finance Assistant
Over 7 years experience
Anna is an organised professional with great attention to detail. She is a forward-thinking asset to any school office.
With a variety of experience across both Mainstream and Special Educational settings, Anna has worked within Primary, Secondary and Post-16 campuses.
Software Packages
Anna has experience with the following software packages:
Outlook
Word
Excel
PowerPoint
SIMS
Arbor
Studybugs
ParentPay
Tucasi Scopay
Teachers2Parents
Sleuth
PARS
CPOMS
Selima HR
Access Finance
Quickbooks
Schoolcloud
Insight
Anna's Qualifications
Anna has a vast array of relevant qualifications, and is always keen to add to her portfolio. Please email info@a1admin.co.uk if proof of any of these qualifications is required.
GCSEs
Anna has 10 GCSEs, including English Language and English Literature.
RSAs
Anna has taken a variety of Typewriting qualifications up to and including Stage 2 Part 2, and Word Processing qualifications up to and including Stage 3 Part 1. The majority of these were passed with Distinction.
First Aid/Medical
Anna has completed courses and obtained certificates in the following areas:
Community Cardiac Arrest Response
Paediatric Infant & Child First Aid at Work Level 3 (expires 8th Nov 2022)
Administration of Medicines in Schools
Coronavirus/Covid-19
Anna has completed courses and obtained certificates in the following areas:
Coronavirus Awareness
Process
Personal Protective Equipment (PPE)
Meeting & Greeting
How to Give Guidance with Swabbing
Reporting Results
Train the Trainer
Education Sector Qualifications
Anna has completed courses and obtained certificates in the following areas:
Channel General Awareness
Special Educational Needs & Disabilities
Safeguarding & Child Protection: the essentials 2020/2021
Children Missing Education
FGM Awareness & Prevention
Fire Awareness in Education
Prevent Duty
Keeping Children Safe in Education (2020) Part 1
Safeguarding Adults (Level 2)
Safeguarding Children (Level 2)
PBS Awareness
General Office Administration
Anna has completed courses and obtained certificates in:
Databases
Accident Reporting
GDPR Essentials
Health & Safety Essentials
Bomb Threats & Suspicious Packages
Cyber Security
Display Screen Equipment
Digital Skills: Social Media
Time Management.
General Qualifications
Anna has completed courses and obtained certificates in the following areas:
Developing Personal Confidence & Self Awareness
Bullying & Harassment for Employees
Equality & Diversity
Whistleblowing
Stress Awareness
Mental Health Awareness
Unconscious Bias for Employees
Resilience
NVQ Level 3
Anna has completed the course and obtained the certificate in the following area:
NVQ Level 3 in Business Skills.
Northern Council for Further Education
Anna has completed the following course and obtained the certificate:
Principles of Business Administration Level 2
OCRs
Anna has completed courses and obtained certificates in the following areas:
OCR Level 1 for IT Users (New CLAIT).
OCR Level 2 in Adult Numeracy - this is the equivalent of a C grade (Level 4) at GCSE.
Anna's Work Experience
When Anna left college in 1994, she started in the world of work.
The majority of Anna's roles have been customer facing, providing her with the opportunity to learn and practise excellent communication skills, as well as gaining experience in dealing with challenging customers, and managing complaints.
She quickly moved on to working in different types of office environments, gaining general office and IT skills, building on what she had been taught at school and college. Experience acquired included the development of conflict management and prioritisation competencies.
From 1997, Anna started learning financial processes, over and above working on tills: primarily financial ledgers and balancing monies.
As the years progressed, Anna started to gain knowledge around Financial Services Authority regulations, stock control and basic HR requirements.
From 2002, Anna started to work within roles which required adhering to data protection principles; where people's private information had to be dealt with confidentially and sympathetically.
In 2005, she became manager of a Post Office. This experience really enhanced the skills she had already gained in previous employment roles, as well as teaching her about managing staff and following strict security protocols.
In 2006, Anna started to work in schools, initially as a Clerk to Governors. She found this was a role and environment which she thoroughly enjoyed, and which used her skills and qualifications, whilst still giving her many opportunities to continue learning.
Anna decided to volunteer within school offices whilst applying for administrator positions. This provided her with great experience, and cemented her conviction that working within schools was where she would like to forge a career.
It wasn't until 2018 that Anna successfully gained employment in a school office setting, having volunteered in four different schools, as well as BANES Carer's Centre and Community at 67 (a charity in Keynsham) in the intervening years.
Anna has worked in both mainstream and special schools, in infants, juniors, primary, secondary and post 16, and has had a variety of different responsibilities within the schools in which she has worked. These responsibilites have included general office duties, Attendance Officer, Receptionist, Secretary, Proof Reading, First Aid, Administration of Medicines, Basic Finance and enhancing current office systems.
Telephone: 07942 351870 Address: 23 Claudius Road, Keynsham, Bristol, BS31 2FB
E-mail: info@a1admin.co.uk / bookings@a1admin.co.uk / accounts@a1admin.co.uk
Facebook: https://www.facebook.com/A1-Admin-for-Education-100128715722398
LinkedIn: https://www.linkedin.com/in/anna-sheppard-245501202/
We look forward to receiving your booking.